{"id":1002,"date":"2018-07-09T11:19:52","date_gmt":"2018-07-09T11:19:52","guid":{"rendered":"http:\/\/shoptimizer.local\/?page_id=824"},"modified":"2023-04-03T17:17:27","modified_gmt":"2023-04-03T17:17:27","slug":"customer-help","status":"publish","type":"page","link":"https:\/\/www.keysdash.com\/it\/customer-help\/","title":{"rendered":"Assistenza clienti"},"content":{"rendered":"
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Assistenza clienti<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Il nostro team dedicato alla felicit\u00e0 \u00e8 sempre qui per aiutarti.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Risposte alle domande pi\u00f9 comuni sugli acquisti<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Domande sui prodotti<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCosa sono esattamente i prodotti OEM?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

I prodotti e i software OEM (Original Equipment Manufacturer) solitamente vengono forniti in versione completa e non possono essere aggiornati. Un prodotto OEM non ha mai una licenza trasferibile per pi\u00f9 di un computer e il produttore non fornisce supporto tecnico per quel prodotto.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Retail software is the same as what you\u2019ll find at your local computer store. They come in a retail box, with CDs, manual, paper license agreement and activation key; they are packaged for retail sale. A retail product is licensed for use on a single computer, such as OEM software.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Una versione elettronica del software, chiamata download digitale, consente di accedere al software aggiornato, scaricarlo e utilizzarlo immediatamente. Ci\u00f2 significa che l'acquisto non include un CD o un DVD fisico. Il programma di installazione del software viene scaricato dall'archiviazione cloud.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIl tuo programma \u00e8 un prodotto reale?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Tutti i nostri prodotti software sono completamente originali e legali. La nostra azienda offre una garanzia di rimborso senza problemi per tutti questi prodotti.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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To ensure verification and tracking of their genuine software products, we strongly advise all of our customers to register their email address with their unique Microsoft Office product key through Microsoft\u2019s online activation.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Per ottenere il miglior prezzo, negoziamo direttamente con il nostro fornitore e acquistiamo all'ingrosso. Vogliamo che i nostri stimati clienti risparmino perch\u00e9 riduciamo i costi.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso installare una singola copia con licenza del software su pi\u00f9 computer?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Salvo diversa indicazione, le licenze software dei prodotti OEM e al dettaglio sono concepite per essere installate e attivate su un singolo computer.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso reinstallare il software su un altro computer se il sistema operativo si blocca o se l'hardware del computer non funziona correttamente?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Le licenze software per prodotti OEM e al dettaglio possono essere attivate solo su un dispositivo.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso ottenere il programma che ho acquistato su una copia cartacea di DVD o CD?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Il nostro affidamento su un servizio di consegna digitale rapido ed efficiente si estende anche al negozio. Questo significa che puoi scaricare il tuo nuovo software immediatamente, invece di dover attendere la consegna di un prodotto fisico. Dopo l'acquisto, hai la possibilit\u00e0 di salvare il programma sul dispositivo che preferisci (ad esempio, chiavetta USB, disco, disco rigido esterno).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tGli aggiornamenti di Windows 7, 8 o 10 funzionano con Windows Vista?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Undoubtedly, Windows Vista can be upgraded to a newer version of Microsoft Windows. But first you need to choose \u201cclean\u201d or \u201cparallel\u201d installation and then choose the custom installation process. For installation details, please refer to your system\u2019s hardware specifications.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso aggiornare il programma che ho acquistato a un'edizione superiore se decido di non volerlo pi\u00f9 o di non averne pi\u00f9 bisogno (ad esempio da Home & Student a Home & Business)?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

To avoid invalidating your program\u2019s product key, we strictly adhere to our company\u2019s return policy.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Mac: Step 1: Click on the Finder icon. Step 2: Click on the Application folder. Step 3: Drag the Microsoft Office folder to the Trash. Step 4: Delete the preference and license files and Office folder. Step 5: Empty the Trash. If the trash contains items that you want to keep, make a copy before continuing. Click Finder > Empty Trash. Windows: Step 1: Click the Start button to launch Programs and Features. Step 2: Select the Control Panel menu and then the Programs option. Step 3: Then select the Programs option. Step 4: Finally, select Programs and Features.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Se hai bisogno di scambiare un articolo<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ordini e resi\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuali metodi di pagamento accettate?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Puoi acquistare sul nostro sito web utilizzando una carta di debito o di credito.<\/p>

Offriamo inoltre supporto per Paypal, per ordini di grandi dimensioni (oltre 300\u20ac) richiederemo un bonifico bancario.<\/p>

Puoi scegliere questi metodi di pagamento al momento del pagamento.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIn quale valuta mi verr\u00e0 addebitato l'importo?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Al momento, supportiamo solo le seguenti valute per la fatturazione dei nostri clienti nella loro valuta locale: USD, GBP ed EUR. Puoi cambiare la valuta di pagamento nella pagina in alto a destra.<\/p>

Se la tua carta di credito o di debito utilizza una valuta diversa, l'addebito verr\u00e0 effettuato in USD, GBP o EUR, a seconda del sito web che stai visitando. La tua banca applicher\u00e0 il tasso di cambio corrispondente alla valuta scelta.<\/p>

\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso modificare il mio ordine?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Possiamo modificare solo gli ordini che non sono ancora stati elaborati per la consegna.<\/p>

Once your order has the status \u201cconfirmed\u201d or \u201cdelivered\u201d, we cannot accept any changes to your order.<\/p>

Per apportare modifiche al tuo ordine, contatta l'assistenza tramite la pagina dei contatti.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCome posso ricevere assistenza clienti?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Contatta l'assistenza tramite la pagina dei contatti.<\/p>

oppure tramite il widget della chat durante l'orario di lavoro oppure chiamandoci al numero di telefono visualizzato nella pagina dei contatti.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQual \u00e8 la vostra politica sui resi?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

30 giorni dal ricevimento dell'acquisto. Per saperne di pi\u00f9, consulta la nostra politica sui resi.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuanto tempo ci vuole per elaborare un reso?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Ci vogliono da 1 a 7 giorni per elaborare la richiesta di reso.<\/p>

Una volta accettato il reso, il rimborso, il cambio o l'accredito verranno emessi entro 3 giorni dall'accettazione del reso da parte dei nostri servizi.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tOffrite software in grandi quantit\u00e0 o ordini di grandi dimensioni?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Per acquisti di grandi volumi, potete contattarci direttamente per telefono, chat, e-mail o altri mezzi. Vi invieremo un preventivo dettagliato con informazioni sul prodotto desiderato.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuanto tempo ci vuole affinch\u00e9 i prodotti vengano riassortiti quando sono esauriti?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Facciamo del nostro meglio per mantenere un livello adeguato di scorte per i nostri clienti, ma nel caso improbabile in cui fossimo esauriti di un determinato articolo, faremo tutto il possibile per avvisare immediatamente i clienti e rifornire le nostre scorte in modo da evadere il loro ordine il pi\u00f9 rapidamente possibile.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCome faccio a far s\u00ec che KeysDash adegui il prezzo?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

KeysDash price match requests are handled via chat or email upon purchase. If you want us to compare an already lower price, please email us the URL link. Next, KeysDash will review and confirm the legitimacy of the competitor\u2019s products and price match request.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPosso richiedere l'adeguamento del prezzo dopo aver effettuato un acquisto su KeysDash?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Dopo aver effettuato un acquisto su KeysDash, la richiesta di adeguamento del prezzo non verr\u00e0 soddisfatta.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCosa dovrei fornire?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The URL of the competitor\u2019s offer you want us to beat must be provided. The competitor\u2019s selling price.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCome funzionano i download digitali?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Il primo passo \u00e8 effettuare una ricerca del prodotto.
Il secondo passo \u00e8 scegliere il software desiderato.
Il terzo passaggio consiste nell'aggiungere una missione al carrello o creare un account.
Il quarto passo \u00e8 ricevere rapidamente il programma via email. L'ultimo passo \u00e8 scaricare e installare il software acquistato.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t<\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\tHai ancora qualche domanda?<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

Customer Help Our happiness team is always here to assist. Common purchase queries answered Product Questions What exactly are OEM products? OEM (original equipment manufacturer) products and software usually ship full version and cannot be upgraded. An OEM product never has a transferable license for more than one computer, and the manufacturer does not provide […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-no-heading.php","meta":{"footnotes":""},"class_list":["post-1002","page","type-page","status-publish","hentry"],"rankMath":{"parentDomain":"www.keysdash.com","noFollowDomains":[],"noFollowExcludeDomains":[],"noFollowExternalLinks":false,"featuredImageNotice":"L'immagine in evidenza dovrebbe essere di almeno 200 x 200 pixel per essere ripresa da Facebook e altri siti di social 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